By making a purchase with Liyora (Pvt) Ltd, a company incorporated in Sri Lanka, you enter into a binding agreement governed by the laws of Sri Lanka. Completion of your order signifies your acceptance of our Terms & Conditions, which include our Security & Privacy, Shipping & Delivery, and Returns & Exchanges policies.

Your use of our website constitutes your acknowledgment and agreement to these Terms & Conditions. We encourage you to review them carefully to ensure a smooth and enjoyable shopping experience.

Sale

Items offered in our Sale section are subject to the following:

  • Limited Availability – Sale items are available only while stocks last.

  • Pricing – Prices reflect the discount at the time of purchase and cannot be adjusted once the order is placed.

  • Exclusions – Sale prices apply only to selected items and cannot be combined with other promotions or discount codes unless stated otherwise.

  • Final Sale – Unless otherwise specified, sale items may not be eligible for return, refund, or exchange. Please review our [Returns & Exchanges Policy] before purchasing.

  • Right to Amend – Liyora (Pvt) Ltd reserves the right to modify or end a sale promotion at any time without prior notice.

By purchasing a sale item, you acknowledge and agree to these terms.

Shipping & Delivery

At Liyora, we strive to ensure that your order reaches you quickly and safely.

  • Processing Time – Orders are processed within 1–2 business days after payment confirmation. You will receive an email notification once your order has been dispatched.

  • Delivery Time – Standard delivery within Sri Lanka typically takes 2–5 business days depending on your location. Delivery times may vary during peak seasons or due to unforeseen delays.

  • Delivery Partners – We work with trusted courier services to provide reliable delivery nationwide.

  • Shipping Fees – Shipping charges are calculated at checkout and displayed before you complete your purchase. Orders over a specified amount may qualify for free shipping (where applicable).

  • Delivery Issues – If your order is delayed, damaged, or missing, please contact our customer support team within 48 hours of the expected delivery date so we can resolve the issue promptly.

We take great care in packaging and shipping your items to ensure they arrive in perfect condition.

Returns & Exchanges

At Liyora, we want you to be completely satisfied with your purchase.

  • Eligibility – Returns or exchanges are accepted within 7 days of delivery, provided the item is unused, in its original condition, and with all tags/packaging intact.

  • Non-Returnable Items – Certain items such as intimate apparel, earrings, or clearance sale items may not be eligible for return unless faulty.

  • Process – To initiate a return or exchange, please contact us at info@liyora.lk with your order number and reason for return. Our team will guide you through the next steps.

  • Refunds – Approved refunds will be processed to your original payment method within 7–10 business days after we receive and inspect the returned item.

  • Shipping Costs – Unless the item is faulty or incorrect, customers are responsible for return shipping costs.

Liyora reserves the right to refuse returns that do not meet these conditions.

Content

The Liyora website (www.liyora.lk) contains material including, but not limited to, software, text, graphics, images, designs, sound recordings, audiovisual works, and other content created by, for, or on behalf of Liyora (collectively referred to as the “Content”).

All Content is protected by copyright and other intellectual property laws. These rights are owned by Liyora (Pvt) Ltd, or, where applicable, licensed from third parties who have granted us permission to use their material.

You may not reproduce, transmit (including broadcast), communicate, adapt, distribute, sell, modify, publish, or otherwise use any of the Content on our website — including audio and video excerpts — except as permitted by law or with our prior written consent.

Our website may display registered trademarks and other legally protected marks belonging to Liyora or third parties. You may not use any of these marks without our express written permission or, where relevant, the consent of the trademark owner.

The Liyora website may include links to third-party websites. These links are provided solely for your convenience and do not imply endorsement of the linked websites, their content, or their services. You access and use such third-party sites at your own risk.

For content-related inquiries or social media permissions, please contact us at info@liyora.lk